Terms and Conditions

Last Updated: April 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement made between you ("Client," "User," or "you") and FLOWUP MEDIA LLC, doing business as FlowUp Media and FlowUp Music ("we," "us," or "our"). By accessing our website or purchasing our services, you agree to be bound by these Terms.

1. Services Provided

FLOWUP MEDIA LLC provides audio engineering, music production, ghostwriting, studio recording sessions, and related media services. The specific scope of work, deliverables, and timelines will be agreed upon in writing (via email or direct messaging) prior to the commencement of any project.

2. Client Materials and Copyright

You agree that any audio files, stems, samples, or materials you submit to us for mixing, mastering, or production are either owned entirely by you or you have obtained the necessary legal clearances and licenses to use them. FLOWUP MEDIA LLC is not responsible for any copyright infringement, uncleared samples, or legal disputes arising from materials provided by the Client.

3. Intellectual Property and Royalties

Unless a different agreement is established in writing prior to the project:

Mixing, Mastering, and Studio Sessions: These services are strictly considered a "work made for hire." You retain 100% of your master rights, publishing rights, and royalties.

Original Production and Ghostwriting: If we compose original music, beats, or lyrics from scratch for you, copyright ownership and publishing splits will be determined and agreed upon in writing before the final assets are delivered.

4. Revisions

Standard mixing and mastering services include up to two (2) free rounds of revisions. These revisions cover adjustments to levels, EQ, and effects. Any requests for major structural changes, arrangement alterations, or additional revisions beyond the included two rounds will be billed at our standard hourly rate.

5. Payment and Refund Policy

Payments must be made as agreed upon in the project invoice or booking confirmation.

Due to the custom nature of audio production and media services, all payments are non-refundable once work has commenced.

If a studio recording session is canceled by the Client with less than 24 hours' notice, the deposit or a cancellation fee may apply.

6. Delivery and Data Storage

Final assets will be delivered digitally (e.g., via secure download link) in the agreed-upon formats (e.g., WAV, MP3, Stems). We highly recommend that you download and back up your final files immediately. FLOWUP MEDIA LLC is not obligated to store or archive your multitracks, stems, or final masters beyond 30 days after project delivery.

7. Portfolio and Promotion

Unless a Non-Disclosure Agreement (NDA) is signed prior to the start of the project, FLOWUP MEDIA LLC reserves the right to use snippets of the completed work, project artwork, and the Client's name/brand for portfolio purposes, social media promotion, and website display.

8. Limitation of Liability

In no event shall FLOWUP MEDIA LLC, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, or punitive damages, including lost profit or lost data, arising from your use of our services or website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding related to our services shall be brought exclusively in the state or federal courts located in New York, NY.

10. Contact Information

For any questions regarding these Terms or to discuss a project, please contact us at:

FLOWUP MEDIA LLC hello@flowupmedia.com New York, NY